Data Protection Your Rights Philippines

3djili Privacy Policy – How We Handle Your Personal Information

Your privacy matters to us. This page explains exactly what personal data 3djili collects, why we collect it, how it is used, and the rights you hold as a player in the Philippines. Please read this carefully before creating your account.

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1. What Information We Collect

When you register an account on 3djili, we collect personal information that is necessary to operate your account and comply with Philippine regulatory requirements. This includes your full name, date of birth, email address, mobile number, and a government-issued identification document for identity verification purposes. We also collect financial information such as your preferred payment method and transaction history in order to process deposits and withdrawals in Philippinepesos (PHP). When you browse the platform, we automatically collect technical data such as your IP address, device type, browser version, and session activity logs — this helps us maintain platform security and improve your overall experience. We do not collect any information beyond what is reasonably necessary for the purposes described in this policy.

2. How We Use Your Information

The personal data we collect is used primarily to create and manage your 3djili account, verify your identity, and process financial transactions securely. We use your contact details to send you important account notifications, security alerts, and updates about platform changes that may affect your experience. Your transaction history is retained to comply with anti-money laundering obligations and the regulatory requirements applicable to online gaming operators in the Philippines. We may use aggregated, anonymised data to analyse platform performance and improve the quality of our games and services — this data cannot be used to identify you personally. We will never sell your personal information to third-party advertisers or marketing companies. Any communication we send you will be directly related to your account activity or platform updates, and you may opt out of non-essential communications at any time by contacting our support team.

3. Sharing of Personal Data

3djili does not sell, rent, or trade your personal information to any third party for commercial purposes. We may share your data with trusted service providers who assist us in operating the platform, such as payment processors, identity verification services, and fraud prevention partners — all of whom are contractually bound to handle your data securely and only for the purposes we specify. In certain circumstances, we are legally required to disclose personal information to regulatory authorities, law enforcement agencies, or government bodies in the Philippines when required by applicable law or court order. If 3djili undergoes a business restructuring or acquisition, your data may be transferred as part of that process, and you will be notified in advance. We take all reasonable steps to ensure that any third party receiving your data maintains standards of protection equivalent to our own. Your data will not be transferred outside of jurisdictions that provide adequate data protection safeguards without your explicit consent.

4. Data Retention

We retain your personal data for as long as your account remains active and for a reasonable period thereafter, in accordance with our legal and regulatory obligations under Philippine law. Transaction records and identity verification documents are typically retained for a minimum of five years following account closure, as required by anti-money laundering regulations. If you request the deletion of your account, we will remove or anonymise your personal data within a reasonable timeframe, except where retention is required by law. You may contact our support team at any time to enquire about the specific retention period applicable to your data. We conduct periodic reviews of the data we hold to ensure that information which is no longer necessary is securely deleted or anonymised. Our data storage systems are protected by industry-standard encryption and access controls to prevent unauthorised access or disclosure.

5. Your Rights as a Data Subject

As a player based in the Philippines, you have rights under applicable data protection legislation with respect to the personal information we hold about you. You have the right to request access to your personal data, to correct any inaccurate information, and to request the deletion of data that is no longer necessary for the purposes for which it was collected. You may also object to certain types of processing, such as the use of your data for profiling or direct marketing, and we will honour such requests unless we have a compelling legitimate reason to continue processing. If you believe that your data has been processed in a manner that violates your rights, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. To exercise any of these rights, please reach out to our support team using the contact details provided in the footer of this page. We aim to respond to all data subject requests within thirty days of receipt.

6. Security Measures

3djili employs a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. All data transmitted between your device and our platform is encrypted using industry-standard TLS protocols, and sensitive information such as payment details is handled through certified, PCI-compliant payment processors. Access to personal data within our organisation is strictly limited to personnel who require it to perform their job functions, and all staff handling personal data are trained in data protection best practices. We conduct regular security audits and vulnerability assessments to identify and address potential risks to our systems. In the event of a data breach that is likely to affect your rights and freedoms, we will notify you and the relevant regulatory authorities in accordance with our legal obligations. While we take every reasonable precaution, no online platform can guarantee absolute security, and we encourage you to use a strong, unique password for your 3djili account and to keep your login credentials confidential.

7. Cookies and Tracking Technologies

Our platform uses cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and analyse how players interact with the site. Essential cookies are necessary for the platform to function correctly and cannot be disabled — these include session cookies that keep you logged in and security cookies that help protect your account. We also use analytical cookies to understand how players navigate the platform, which helps us identify areas for improvement and optimise the overall user experience. You can manage your cookie preferences through your browser settings at any time; however, disabling certain cookies may affect the functionality of some features on the platform. We do not use cookies to serve third-party advertising or to track your activity across other websites. For more information about the specific cookies we use and how to manage them, please contact our support team.

8. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the services we offer. When we make material changes, we will notify you by posting the updated policy on this page with a revised effective date, and where appropriate, we may also send you a notification via email or through the platform. We encourage you to review this page periodically to stay informed about how we protect your personal information. Your continued use of the 3djili platform following any update to this policy constitutes your acceptance of the revised terms. If you have any questions or concerns about this Privacy Policy or how your data is handled, please do not hesitate to contact our support team — we are committed to addressing your enquiries promptly and transparently.

Last updated: 2025. This Privacy Policy applies to all users of the 3djili platform in the Philippines.

Ready to Join 3djili?

Now that you understand how we protect your data, you are welcome to create your account and start enjoying sports betting, live casino, slot games, and fish games — all in Philippine pesos, fully mobile-accessible.